90 Live Privacy Policy

90 Live ("we", "us", "our") uses this Privacy Policy to explain how we collect, use, share, and protect your personal information.

This policy applies to all members using the 90 Live platform — whether accessed via website, mobile app, or any other channel.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain, easy-to-understand language — so you always know exactly what we do with your information.

90 Live collects three types of information:

1. Information You Provide Directly:

• Full name, date of birth, and national ID number.
• Mobile number and email address.
• Bank account or mobile banking details (Mobile Pay, Nagad, Rocket, etc.).
• Documents uploaded for KYC verification.
• Information provided when contacting Customer Support.

2. Automatically Collected Information:

• IP address and device type.
• Browser and operating system information.
• Platform activity logs (login times, game history).
• Information collected through cookies and tracking technologies.

3. Information Received from Third Parties:

• Transaction confirmation details from the payment provider.
• Verification data from fraud prevention agencies.

Collected data is used solely for the following purposes:

• Account Management: To verify registration and login, and to keep your account secure.
• Transaction Processing: To process deposits and withdrawals and maintain transaction records.
• Identity Verification: To complete the KYC process and verify your age.
• Customer Service: To address your questions and resolve any complaints.
• Fraud Prevention: To detect unauthorized access and suspicious activity.
• Service Improvement: To improve and enhance your platform experience.
• Legal Obligations: To comply with applicable laws, including anti-money laundering regulations.
• Contact: To notify you of important updates, bonus offers, and promotions.

90 Live does not sell your personal information to third parties. However, certain data may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions with Mobile Pay, Nagad, Rocket, and similar providers.
• Identity Verification Agency: With licensed verification agencies for the KYC process.
• Law Enforcement: When required by law or court order.
• Fraud Prevention Network: To detect and identify fraudulent activity.
• Technology Partners: For platform operations (e.g., cloud services), under strict confidentiality agreements.

In the event of a company merger or acquisition, your information may be transferred to the new owner; however, this Privacy Policy will continue to apply.

Cookies are small text files stored on your device. 90 Live uses the following types of cookies:

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

90 Live retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction Records: 7 years from the last transaction (financial legal obligation).
• KYC Documents: 5 years after account closure.
• Activity Logs: 2 Years.
• Customer Support Conversations: 3 years.

Once the retention period expires, data is securely deleted or anonymized. Data relevant to ongoing legal disputes may be retained for an extended period.

You have the following rights regarding your personal data:

To exercise these rights, email us at support@90live.click or reach out via live chat. We will respond within 30 days.

90 Live uses industry-leading technology to keep your data secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Multi-layer firewall protection against unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Encrypted Database: All stored data is kept in an encrypted state.
• Staff Training: Staff receive regular training on data protection.

In the event of a data breach, affected users will be notified within 72 hours and immediate protective measures will be taken.

90 Live strictly prohibits registration by anyone under 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration. If it is later found that a member is under 18, the account will be immediately closed and all associated data will be deleted.

90 Live may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• For significant changes, you will be notified by email or via an in-platform notification.
• You will be notified at least 7 days before any major changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Previous versions of the Privacy Policy are available upon request from our support team.

For any questions, complaints, or data requests related to this Privacy Policy, please get in touch with us:

• Email: support@90live.click
• Live Chat: Available on the platform 24/7.

Requests to access, correct, or delete data will be responded to within 30 days of identity verification. Complex requests may take slightly longer, but progress will be communicated within 30 days.